Hey,

I'm James Johnston

Product Discovery, Design, & Delivery

More About Me
About Me

Let me introduce myself

Profile Picture

I'm a Product Specialist with over 8 years of experience delivering undeniable business value through intuitive solutions.

Profile

  • Extensive product lifecycle experience, from defining products and thier roadmaps in discovery / ideation to leading product delivery teams and iteration
  • Experienced in defining best practices and process for requirements gathering / elicitation, client and executive presentation delivery, stakeholder management, estimation, reporting and business flows
  • Lead teams of Developers, Solution Architects, Business Analysts, Designers and Product Owners
  • Disciplined, knowledgeable leader of remote and local teams, experienced in a wide range of frameworks, and development life cycles
  • Technical skills: SQL and basic Python
Resume

More of my credentials.

Some examples of my work in the industry.

Work Experience

Sr. Product Manager

2022 - Present

Publicis Sapient

  • Started with Publicis Sapient in June 2022

Sr. Product Owner

2021 - 2022

Synetec

  • Lead bespoke software development discovery and assessment process for clients' products in a wide range of industries and technologies
  • Lead and grew teams of Solution Architects, Developers, Designers and Product Owners for discovery, bespoke software development, and internal SaaS projects
  • Lead ideation / discovery, development, and brought to market a new SaaS product
  • Defined vision, roadmap, processes, and strategy for a new SaaS product
  • Established processes and business flows for new engagements, scoping, and estimation via discovery

Business Analyst - IT Delivery

2019 - 2021

Bell

  • Lead teams of Business Analysts on a wide range of projects and products using both Agile and Waterfall frameworks
  • Elicitation and requirements gathering, resulting in business and system requirements documentation
  • Lead Testing and defect triage, including testing support, and execution
  • Defined vision, roadmap, processes, and strategy for a new SaaS product
  • Ad-Hock Report Development and Visualizations (SQL, Excel, Basic Python)
  • Developed and introduced new Business Analysis practices, processes, and documentation frameworks

Business Consultant / IT Specialist

2018

IBM

  • Developed, built & implemented solutions using IBM's Rational Software Suite (QA & Software Testing Suite)
  • Elicitation and requirements gathering for dashboards, documentation & executive level presentation building
  • Release management, tracking and reporting
  • Established and documented release management reporting procedures
  • Utilized agile delivery framework, working on wide array of projects

Jr. Business Analyst

2017 - 2018

Emera

  • Worked on Nova Scotia Power emPower ERP go-live project
  • Conducted Master Data Management (MDM), analysis and manipulation in Oracle EBS and SparesFinder along with other applications
  • Built system documentation and stakeholder reporting
  • Query & Data loading file creation
  • ServiceNow ticketing

Jr. Business Analyst

2013 - 2017

Rexquist

  • Works on PeopleSoft Financials and SCM implementation
  • Lead One-on-one resource orientation and training
  • Triaged ERP support team ticketing
  • Conducted IR/defect analysis, tracking, and report creation
  • Developed solutions & delegated service requests
  • Conducted use case software testing

Education

MBA - Master of Business Administration

Candidate 2023

Quantic School of Business and Technology

    Students of our MBA and Executive MBA degree programs earn their diplomas formally from Quantic School of Business and Technology. Regulated by the Office of the State Superintendent of Education (OSSE) of Washington, DC, Quantic is a licensed, degree-granting institution of higher education. Graduating students obtain the internationally recognized MBA and Executive MBA academic credentials.

Bachelor of Commerce

Information Systems Specialization

Dalhousie University

    Dalhousie has been judged to be among the best in the world with the accreditation of its programs by AACSB International (Association to Advance Collegiate Schools of Business). This accomplishment distinguishes Dalhousie as an internationally benchmarked, premium business school ranking among the world's top-tier institutions.

SAP Student Recognition Award

Dalhousie University & SAP University Alliance

    Upon completion of the requirements for this certificate, students will have a hands-on understanding of technology-enabled business process integration, business data mining, and strategic thinking: knowledge and skills that can add immediate value to the marketplace
Recognitions

Awards & Certifications

A few Certifications and Awards of note that I've recived over the course my career.

Reference

Reference Picture

"James guided us through the process and helped us understand what we needed to do to get to where we needed to be. He stopped us from getting distracted and wasting time on things that weren't relevant to us."

Jonathan Graham - Managing Director of Gavurin
Contact

I'd Love To Hear From You.

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or feel free to email me at contact@johnstonjames.com

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Where to find me

Currently Based in
London, UK